Voices from Catland is the personal site of Kenn Wilson, sometimes known as Kenn Christ, of San Francisco, California.

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Ticketweb also sucks

Monday, October 6th, 2003

At first glance, TicketWeb appears to be a good thing. You think, “Finally, competition in the ticket-selling arena means I can buy reasonably-priced tickets without having to deal with TicketBastard“.

But then you realize that a) you just paid TicketWeb almost $15 in service charges for two tickets, and b) they’re actually owned by Ticketmaster anyway. Plus, certain tickets you can only buy on-line, not in person, despite the fact that TicketWeb does have retail outlets. Nothing like a monopoly, eh?

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File under: business, customer service, ticketmaster

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